jili118 Privacy Policy
At jili118, your personal data is handled with the highest level of care and in full compliance with Philippine data privacy law. This Privacy Policy explains exactly what we collect, why we collect it, and how we protect it.
Privacy at a Glance
How jili118 Protects Your Personal Information
256-Bit SSL Encryption
Every data transfer between your device and the jili118 platform is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure from interception at all times.
Strict Data Access Controls
Access to your personal data within jili118 is strictly limited to authorised personnel on a need-to-know basis. All internal data access is logged, audited, and subject to disciplinary action if misused.
RA 10173 Compliance
jili118 operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are committed to upholding your rights as a data subject under Philippine law.
Secure GCash & Maya Payments
Your GCash, Maya, BPI, and BDO payment details are never stored in plain text on jili118 servers. All payment transactions are tokenised and processed through secure, PCI-compliant payment channels approved for the Philippine market.
Right to Erasure
Filipino players on jili118 have the right to request deletion of their personal data, subject to applicable legal retention requirements under PAGCOR regulations and anti-money laundering laws. Requests can be submitted to our support team.
Marketing Opt-Out
You are in control of your marketing preferences at jili118. You may opt out of promotional SMS, email, and push notifications at any time via your account settings or by contacting our 24/7 support team directly.
Table of Contents
1. Who We Are
jili118 is a Philippines-focused online casino and sports betting platform operating under PAGCOR regulatory oversight. Our platform, accessible at https://jili118.net, offers Filipino players access to slots, live casino games, sports wagering, bingo, and specialty games including Fortune Rabbit and Blackjack.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), jili118 acts as the personal information controller in respect of the personal data of all registered players and visitors to the jili118 platform. This means jili118 determines the purposes and means of processing your personal information collected via the platform.
Our designated Data Protection Officer (DPO) can be reached at [email protected] for any queries specifically related to data privacy, subject access requests, or complaints under RA 10173.
2. Data We Collect
jili118 collects personal data from you in the following ways: information you provide directly during registration and KYC verification, data generated automatically through your use of the platform, and information obtained from third-party identity verification and payment service providers.
2.1 Registration & Account Data
- Full legal name (as per government-issued ID)
- Date of birth (for 21+ age verification)
- Philippine mobile number (used for account authentication)
- Email address
- Home address (province, city/municipality)
- Username and encrypted account password
2.2 Identity Verification (KYC) Data
- Copy of government-issued photo ID (PhilSys, Passport, LTO Driver's License, SSS, GSIS, PhilHealth, Pag-IBIG, Voter's ID, or PRC ID)
- Selfie or liveness check image (where required for enhanced KYC)
- Source of funds documentation (where requested under AML obligations)
2.3 Financial & Transaction Data
- GCash or Maya account reference (last 4 digits only — full account numbers are not stored)
- BPI, BDO, UnionBank, or Metrobank account details (account name and masked account number)
- Deposit and withdrawal transaction history, amounts, timestamps, and payment method used
- Cryptocurrency wallet address (for USDT TRC20 transactions only)
2.4 Platform Usage & Technical Data
| Data Type | Purpose |
|---|---|
| IP address & geolocation | Geographic eligibility verification, fraud prevention |
| Device type, OS, browser | Platform optimisation, security flagging |
| Session duration & timestamps | Responsible gaming monitoring, security |
| Game play history & wager logs | Dispute resolution, bonus abuse detection, RNG audit |
| Login history & failed attempts | Account security, suspicious activity detection |
| Referral source / UTM parameters | Marketing attribution (anonymised) |
2.5 Communications Data
When you contact the jili118 support team via chat, email, or any other channel, we retain records of that correspondence — including your name, contact details, and the content of your messages — for quality assurance, dispute resolution, and compliance purposes.
3. How We Use Your Data
jili118 uses the personal data we collect strictly for the following purposes:
- Account creation and management: To register your jili118 account, verify your identity, and maintain your account profile.
- Age and eligibility verification: To confirm that you are 21 years of age or older and legally eligible to participate in online gambling under Philippine law.
- KYC and AML compliance: To fulfil our obligations under PAGCOR regulations and the Anti-Money Laundering Act (AMLA), including identity verification and source-of-funds checks.
- Payment processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, Coins.ph, and USDT TRC20 in Philippine Peso (₱).
- Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other violations of our Terms & Conditions.
- Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to apply responsible gaming tools such as deposit limits, session alerts, and self-exclusion measures where appropriate.
- Customer support: To respond to your queries, resolve disputes, and provide technical assistance.
- Personalisation: To personalise your jili118 experience, including game recommendations and relevant promotional offers based on your gaming preferences and history.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates via SMS or email — only where you have provided consent to receive such communications, or where we have a legitimate interest under applicable law.
- Legal and regulatory compliance: To comply with requests from PAGCOR, law enforcement agencies, or courts of competent jurisdiction in the Philippines.
jili118 does not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
4. Legal Basis for Processing
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, jili118 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil our obligations to you under the jili118 Terms & Conditions — including account creation, payment processing, and gameplay services.
- Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, and other applicable Philippine laws — including KYC verification and transaction record-keeping.
- Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and anonymised analytics, where our legitimate interests are not overridden by your fundamental rights.
- Consent: Processing for optional marketing communications and non-essential cookies, where you have provided freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time.
5. Data Sharing & Disclosure
jili118 does not sell, rent, or trade your personal data to third parties. We share your personal data only in the following limited circumstances:
5.1 Service Providers
We engage trusted third-party service providers to assist in operating the jili118 platform. These include payment processing partners (GCash, Maya, bank partners), identity verification and KYC service providers, cloud hosting and infrastructure providers, and customer support platform providers. All such providers are contractually bound to process your data only on our instructions and in accordance with RA 10173.
5.2 Regulatory and Legal Disclosure
jili118 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to prevent or detect a crime.
5.3 Business Transfers
In the event of a merger, acquisition, or transfer of jili118's business assets, your personal data may be transferred to the acquiring entity, subject to the same protections described in this Privacy Policy. You will be notified of any such transfer in advance.
5.4 Consent-Based Sharing
We will not share your personal data with any other third party without your prior written consent.
6. Cookies & Tracking
The jili118 platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and help us understand how players use the platform. The following categories of cookies are used:
- Essential cookies: Required for the jili118 platform to function correctly. These include session authentication tokens and security cookies. They cannot be disabled without affecting core platform functionality.
- Functional cookies: Remember your preferences such as language settings, preferred game category, and responsible gaming tool configurations.
- Analytical cookies: Collect anonymised data on how players navigate and interact with jili118. This data is used to improve platform performance and user experience. No personally identifiable information is included in analytical data sets.
- Marketing cookies: Used to track which promotional campaigns led you to jili118 and to ensure that bonus offers shown to you are relevant to your gaming history. These cookies are only active where you have provided consent.
You may manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the jili118 platform.
7. Data Retention
jili118 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations.
| Data Category | Retention Period |
|---|---|
| Account & registration data | Duration of account + 5 years post-closure |
| KYC / identity documents | 5 years from date of submission (AMLA requirement) |
| Financial transaction records | 5 years (as required by PAGCOR and AMLA) |
| Game play logs & wager history | 3 years post account closure |
| Customer support correspondence | 3 years from date of last interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that prevents re-identification.
8. Your Rights as a Data Subject
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by jili118:
- Right to be Informed: You have the right to know that jili118 is collecting and processing your personal data, and to be informed of the purposes and legal basis for such processing — as described in this Privacy Policy.
- Right of Access: You may request a copy of the personal data jili118 holds about you at any time. We will respond to verified access requests within fifteen (15) calendar days.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. This can be done via your account profile or by contacting our support team.
- Right to Erasure: You may request that jili118 delete your personal data, subject to our legal obligations to retain certain data under PAGCOR regulations and the AMLA. We will assess all erasure requests on a case-by-case basis.
- Right to Object: You may object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our assessment of whether our interests override yours.
- Right to Data Portability: You may request that jili118 provide your personal data in a commonly used, machine-readable format for transfer to another controller, where technically feasible.
- Right to File a Complaint: If you believe jili118 has violated your rights under RA 10173, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. Please include your registered account username and a clear description of your request. We may require identity verification before processing your request.
9. Security Measures
jili118 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- TLS/SSL 256-bit encryption on all data in transit between your device and jili118 servers
- AES-256 encryption for sensitive data stored at rest, including KYC documents and payment references
- Multi-factor authentication (MFA) available for player accounts and mandatory for all internal administrative access
- Firewalls and intrusion detection systems monitoring jili118 infrastructure 24/7
- Regular penetration testing conducted by independent third-party security auditors
- Role-based access controls (RBAC) ensuring that internal staff can only access the minimum data necessary for their role
- Audit logs maintained for all internal access to player personal data
In the event of a personal data breach that poses a risk to your rights and freedoms, jili118 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by RA 10173.
10. Children's Privacy
The jili118 platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine gambling laws. jili118 does not knowingly collect, process, or store personal data from individuals under the age of 21.
If jili118 becomes aware that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all funds will be dealt with in accordance with our Terms & Conditions, and all personal data associated with that account will be deleted as promptly as legally permissible.
If you believe that a minor has registered on jili118, please contact us immediately at [email protected] so that we may take appropriate action.
11. Changes to This Policy
jili118 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date of the most recent version is displayed at the top of this page.
Material changes to this Privacy Policy will be communicated to registered players via the contact details on their jili118 account, or by prominent notice on the platform, at least seven (7) days prior to the changes taking effect. Minor clarifications or corrections may be published without prior notice.
Your continued use of the jili118 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how jili118 handles your personal data.
12. Contact & Complaints
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili118, please contact our Data Protection Officer using the following details:
- Data Protection Officer Email: [email protected]
- Support Hours: 24/7, in English
- Response Time: Within 1 hour for verified accounts; within 15 calendar days for formal data subject requests
- Website: https://jili118.net
If you are not satisfied with jili118's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing RA 10173.
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